Before you begin

Sign up for an account to manage your service requests and accounts with us. Creating an account saves you time with auto-completion of your contact information when completing forms and the ability to view a history of your requests and accounts. You can access the forms without creating an account. The available forms can be found under the Forms tab. Spelthorne Borough Council will ask you to provide personal data when you sign up for an account and when you complete various forms. Personal data you supply to Spelthorne Borough Council is processed in accordance with Data Protection legislation. The Council will retain your account information for seven years after you last use your account. The purpose of collecting and processing personal data is to enable i) you to complete various forms and to view a history of your requests, and ii) the Council to manage various services. By creating an account you are consenting for us to process your personal data and this is the lawful basis that we will use to process your personal data. You have the right to withdraw consent and can do this by contacting the council. We will share your personal data with the provider of our Forms solution. If you want to know more about how your information is used by the Council and what rights you have regarding personal data please see our Privacy Notice (

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